Privacy Policy

Data Controller

Hendrikx GmbH

Hansaallee 135, 40549 Düsseldorf

E-Mail: atelier@hendrikxgolf.com

Protecting your personal data is important to us. Below we explain what data we collect, for what purpose, and on what legal basis.

Data We Collect

• Account data: name, address, email, phone number
• Order data: order history, payment information, shipping address
• Usage data: IP address, browser type, pages visited, timestamps
• Communication data: email correspondence, customer service inquiries

Purpose of Processing

• Processing orders and payments
• Providing and improving our online shop
• Customer communication and support
• Sending newsletters (with consent only)
• Compliance with legal obligations

Legal Basis

Processing is based on Art. 6(1) GDPR: contract performance (b), legitimate interests (f), consent (a), and legal obligations (c).

Cookies

We use technically necessary cookies for shop operation and optional analytics cookies (with your consent only). You can change your cookie preferences at any time.

Third-Party Services

• Stripe— Payment processing
• DHL— Shipping and tracking
• Google Analytics— Web analytics (anonymized)
• Klaviyo— Email marketing and newsletters

Data is shared with these providers only to the extent necessary. We have data processing agreements (Art. 28 GDPR) with each provider.

Data Retention

Personal data is deleted once its purpose is fulfilled. Statutory retention periods (e.g., 10 years for tax records) remain unaffected.

Your Rights

Under the GDPR you have the right to access, rectification, erasure, restriction of processing, data portability, and objection. For inquiries contact:

atelier@hendrikxgolf.com

You also have the right to lodge a complaint with a data protection supervisory authority.

Last updated: April 2026